Chief Customer Officer Advisor plugin: what it installs and how to add it
Provides strategic customer-success advice on retention, segmentation, coverage models and CCO team organisation for startups.
From the Marketplace: claude-code-skills marketplace
Install
> /plugin marketplace add alirezarezvani/claude-skills> /plugin install chief-customer-officer-advisor@claude-code-skillsRun both lines inside Claude Code: the first adds the marketplace, the second installs the plugin.
What is inside
- 1skill
About this plugin
The plugin guides four strategic customer-success decisions: decomposing gross and net retention, classifying churn across seven categories, segmenting customers with ICP-fit scoring, and choosing pooled or named CSM coverage. It also helps shape a 12-month hiring plan and clarify responsibilities across CSM, Support, Account Management, Implementation and CS Operations.
Reach for it when planning customer-success strategy for a B2B SaaS startup. Its retention guidance uses SaaS baseline assumptions, so consumer SaaS, marketplaces and hardware businesses should interpret the analysis differently. The plugin is standalone-installable, uses only the standard library and includes four reference documents covering its core frameworks.
What's inside
- 1 skill:
chief-customer-officer-advisor - 0 slash commands, 0 agents, 0 hooks and 0 MCP servers
More from claude-code-skills
- A11y AuditScans and fixes WCAG 2.2 accessibility issues in React, Vue, Angular, Svelte, Next.js and HTML projects.Marketplace: claude-code-skillsGitHub stars: 27.2k
- AEOAudits and optimises content for citation by AI answer engines including ChatGPT, Perplexity, Claude, Gemini and Mistral.Marketplace: claude-code-skillsGitHub stars: 27.2k
- Agent HarnessRuns bounded agentic loops that turn goals into verified tasks and close only when checks pass or are explicitly waived.Marketplace: claude-code-skillsGitHub stars: 27.2k
- Agent Launcher SkillsBuilds, launches, grades, and schedules Claude Managed Agents in your Anthropic account through bounded workflows and loops.Marketplace: claude-code-skillsGitHub stars: 27.2k
- Agent MemoryAdds tiered memory for Claude Code, recalling relevant project context while requiring repeated evidence and human approval before promotion.Marketplace: claude-code-skillsGitHub stars: 27.2k
- AgentHubRuns parallel Claude Code agents in isolated worktrees, evaluates their competing solutions and merges a selected winner.Marketplace: claude-code-skillsGitHub stars: 27.2k
Related plugins
- PonytailForces AI coding agents towards the shortest working solution, favouring YAGNI and the standard library over unrequested abstractions.Marketplace: ponytailGitHub stars: 151k
- CavemanCompresses coding-agent messages while preserving technical terms, code, commands, and exact errors.Marketplace: claude-communityGitHub stars: 109k
- Claude MemAdds persistent memory and context compression to Claude Code, carrying useful context across sessions.Marketplace: thedotmackGitHub stars: 95.1k
- Claude-Mem CoworkCaptures Claude Cowork tool use and restores relevant memory in new sessions and spawned agents through cmem.ai.Marketplace: thedotmackGitHub stars: 95.1k
Skills, not plugins
Prefer a single skill for productivity work? 109 skills in the same category, each installed on its own.