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customer-journey-mapping-workshopby Dean PetersProductivityGitHub stars: 7.7k

Customer Journey Mapping Workshop skill: what it does and how to install it

Guides product managers through an adaptive customer journey mapping workshop covering personas, phases, emotions, pain points and prioritised opportunities.

Summary generated from the skill's documentation.

Install

$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop

Run it in a terminal. If your agent is already running, start a new session so it picks the skill up.

About this skill

What it does. Runs an interactive workshop with up to five adaptive questions about the actor, scenario, journey phases, actions, thoughts and emotions. It produces a structured journey map with pain points and ranked opportunities for improvement, using supplied research and context where available.

When to use it. Use it to understand an end-to-end customer experience, align teams and prioritise discovery problems. It is not a feature roadmap, service blueprint, user story map or substitute for user research, and does not apply to purely technical refactoring.

History

Repo stars

7.7k+512 since 5 Oct 2026

Stars are counted for the whole repository, which holds 19 skills.

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26 Oct 20267,678
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24 Oct 20267,637
23 Oct 20267,617
22 Oct 20267,589
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20 Oct 20267,542
19 Oct 20267,503
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15 Oct 20267,398
14 Oct 20267,363
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12 Oct 20267,278
11 Oct 20267,238
10 Oct 20267,224
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8 Oct 20267,198
7 Oct 20267,186
6 Oct 20267,176
5 Oct 20267,166

Installs

2.7k

Tracking since . A chart appears once there are 7 days of data.

Installs via skills.sh

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