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deanpeters-customer-journey-mapby Dean PetersProductivityGitHub stars: 7.7k

Customer Journey Map skill: what it does and how to install it

Creates a customer journey map across awareness, consideration, decision, service and loyalty, linking touchpoints and emotions to KPIs and business goals.

Summary generated from the skill's documentation.

Install

$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map

Run it in a terminal. If your agent is already running, start a new session so it picks the skill up.

About this skill

What it does. Guides the creation of a journey map for one persona and scenario, covering customer actions, touchpoints, emotions, KPIs, business goals and teams across each stage. It then helps identify pain points, prioritise improvements and validate assumptions with customer research and data.

When to use it. For understanding the end-to-end customer experience, aligning teams or prioritising improvements across touchpoints. It is not intended for detailed product workflows, which are better handled with story mapping.

History

Repo stars

7.7k+512 since 5 Oct 2026

Stars are counted for the whole repository, which holds 19 skills.

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Repo stars by day
DateRepo stars
26 Oct 20267,678
25 Oct 20267,662
24 Oct 20267,637
23 Oct 20267,617
22 Oct 20267,589
21 Oct 20267,570
20 Oct 20267,542
19 Oct 20267,503
18 Oct 20267,461
17 Oct 20267,441
16 Oct 20267,421
15 Oct 20267,398
14 Oct 20267,363
13 Oct 20267,328
12 Oct 20267,278
11 Oct 20267,238
10 Oct 20267,224
9 Oct 20267,214
8 Oct 20267,198
7 Oct 20267,186
6 Oct 20267,176
5 Oct 20267,166

Installs

3k+50 since 19 Oct 2026

Installs via skills.sh

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Installs by day
DateInstalls
26 Oct 20262,999
25 Oct 20262,992
24 Oct 20262,986
23 Oct 20262,983
22 Oct 20262,973
21 Oct 20262,961
20 Oct 20262,956
19 Oct 20262,949

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