North Star Metric skill: what it does and how to install it

What it does. Classifies a business as playing the Attention, Transaction or Productivity game, then proposes one customer-centred North Star Metric. It validates the metric against seven criteria and identifies three to five actionable input metrics that drive it.

When to use it. When choosing a key metric, setting up a measurement framework or evaluating North Star candidates. It applies to businesses with enough context about their model, customers, value delivered and goals to assess meaningful metrics.